Privacy Policy & Cookies
For us, maintaining your privacy online is considered a self-evident right and, as the Data Controller, in the context of the General Data Protection Regulation 679/2016 (GDPR), we are committed to ensuring the confidentiality of your personal data, which we collect during our commercial transactions with you.
The processing and protection of your personal data is subject to the terms of the Privacy Policy, as well as the provisions of the GDPR and other provisions of national, community, and international law regarding the protection of individuals from the processing of personal data, as applicable at any given time.
What does GDPR define as personal data?
Any information that can be used for the direct or indirect identification of a natural person, such as name, identification number, location data, online identifier, or one or more factors specific to the physical, genetic, psychological, economic, cultural, or social identity of that person.
What data do we collect and for what purpose?
The personal data we collect during your browsing, as well as when you use the functions offered by our website, include:
Data you provide us during registration or when filling out the contact form: name and email address, as well as address and contact telephone numbers, Technical data, such as your IP address and the browser you use during your visit to our website. By registering on our page, you agree to the general terms of use and amendments, as described herein.
Consent
In cases where we must process your personal data based on the consent you have given, a copy of the consent declaration with all the data it includes is kept as proof of its granting and to facilitate, in case its revocation is requested. Consent is granted for clear and distinct processing purposes, which have been made known in advance, and, from the moment you grant it, you have full knowledge of these.
Your Rights
As subjects of the data we process, you can access the file of personal data we have collected about you. You can also request the deletion or correction or restriction of the processing or to object to the processing of this data, except in cases where we are obliged to keep your data for administrative, legal, or security reasons. Furthermore, as subjects of personal data, you have the right to revoke the consent you have given concerning the processing of your data.
In summary, your rights regarding your personal data, according to the GDPR, are the following:
Right of access Right to correction Right to deletion (“Right to be forgotten”) Right to restriction of processing Right to data portability Right to object Right to object to automated individual decision-making, including profiling
Submitting Requests – Exercising Rights
For the exercise of your rights, as defined below, you have the ability to submit a related request. We commit to responding and providing the relevant information, without delay, within a month from the proven receipt of the request.
This deadline may be extended by another two months, if necessary, taking into account the complexity of the request and the number of requests. In this case, you will be informed within one month from the proven receipt of the request.
In case of failure to respond within the prescribed timeframe, you will be informed of the reasons for this within one month from the proven receipt of the request.
Requests are checked for their size and repetitiveness per requester for potential abuse, in order to provide the rights under Article 12(3) of the GDPR.
How do we process your personal data?
In compliance with the requirements of the GDPR, we process your personal data in legitimate and transparent ways, ensuring the legality, objectivity, and transparency of the processing.
We collect data for defined, explicit, and legitimate purposes and do not process it in a way incompatible with those purposes.
We collect data that are necessary and suitable for the purposes of the processing and only those that we need.
We keep the data updated and take care to ensure their accuracy or to delete and correct them when they are inaccurate in relation to the purpose of the processing.
We keep the data for as long as necessary for the purpose of the processing and then take care of their secure destruction.
We take care to protect personal data from loss, misuse, and abuse, unauthorized access, and disclosure, ensuring that appropriate technical and organizational measures are applied for their protection.
Legal basis of processing
For all the processing purposes described above, the legal basis of the processing is legal obligation: the processing of your personal data is necessary for compliance with a legal obligation to which we are subject. In case of non-processing of the necessary data, there will be a breach of the law and corresponding sanctions, as well as inadequate service to you.
Specifically, the purpose and functions performed by the company are defined by relevant legislation and by individual regulations, provisions, and circulars issued in execution of this, and the manner in which they are performed, with all necessary actions, is determined and made in application of the relevant legislation.
Common use of your personal data
Your personal data are treated with complete confidentiality and security and are not further disclosed, except in cases where such disclosure is imposed.
Retention time of your data
Your personal data are kept no longer than the reasonable period required for the purposes of the individual processing performed on them, and there are specific criteria that determine this. In cases where the processing of your personal data is based on a legal obligation, according to the above, the retention time of these is determined based on the requirements of the legislation, the period during which inspections can be carried out by the competent authorities, the provided statutes of limitations, and your legal interests.
In cases where the processing of your personal data will be based on the consent you have given, whether simple or explicit, the retention time is determined by the possibility of revoking this consent. From the moment you revoke your consent, the related personal data are deleted.
Further Processing
We retain the ability to modify this Privacy Policy whenever a variation in its content arises, which requires notification. If there is a need to use your personal data for a new purpose, which is not covered by this document, then the new Privacy Policy will be notified to you before the commencement of the processing, which will include the new use and will define the relevant purposes and conditions of processing. Wherever and whenever necessary, your prior consent will be sought for the new processing.
Other Terms
The personal data concerning this are collected from you, the data subjects.
As the controller of your data, we responsibly declare that we have taken all necessary organizational measures to protect your personal data and maintain a comprehensive security plan, in accordance with the requirements of the GDPR.
The collection and processing of personal data, within the framework of this Privacy Policy, are carried out by legitimate means and in a way that ensures respect for private life, personality, and human dignity.
Compliance with the Privacy Policy is made in the context of good faith and commercial morals and with the free will of the parties, aimed at good and efficient cooperation with the protection of all.
In case of inability to exercise the rights provided by the GDPR, as well as in general, in case of questions, clarifications, and complaints, you have the right to address the Personal Data Protection Authority for support and assistance.
Cookies Policy
Introduction
Cookies (“cookies”) are small sets of data that a website can store on your computer or mobile phone. The cookie allows the website to “remember” your actions during your browsing. Although the majority of browsers, such as Google Chrome, Mozilla Firefox, Safari, and Opera, support the use of cookies, the user can set their browser not to accept cookies from the outset or to delete them subsequently.
Utility of Cookies Cookies can perform many functions. They are mainly used to measure the traffic of a website or individual web pages thereof. Indicatively, the number of visitors live or per hour of the day, their geographic origin, the operating system, and the screen resolution of their computer, the website from which they came (via a search engine, link from another page, or direct entry), the keyword used in the search engine, etc., can be recorded. Other cookies can remember, to facilitate the user, the choice of language or the search results on a website. Others can record the failed attempts of a user to enter a website, so that, after a certain number of failed attempts, the websites require further cross-checking of the user’s data, such as, for example, by entering an additional code, sent by SMS to his mobile phone.
Use of Cookies Our website, hereinafter referred to as “the website,” stores cookies on the terminal equipment of its visitors to improve their browsing on it, as well as to measure its traffic. With these cookies, the privacy and sensitive personal data of users are not put at risk.
CMS Cookies The website is designed based on a Content Management System (CMS), which by default stores cookies on the user’s computer to improve their navigation on each page. These cookies are called Session cookies.
Google Analytics 4 Cookies Google Analytics 4 uses cookies to report user interactions on customer websites of Google Analytics. These cookies are used to store non-personally identifiable information. The Google Analytics service cookies stored through the website on the user’s terminal equipment are as follows:
The cookie named “_ga” serves to recognize the unique visitors to our website and has a lifespan of two years from the user’s last visit to it The cookie named “_gat” serves to anonymously monitor the visitor’s behavior during their navigation on our website and has a lifespan of ten minutes from the user’s visit to it. Indicatively, it identifies the entry and exit webpage of the visitor from the website, the time they spend on each webpage, etc. It should be noted that the lifespan of the above cookies may be changed by Google without prior notice.
CookiesDirective Cookie After you have given your consent to accept cookies from the present website, according to the procedure described below, a cookie named “cookiesdirective” is stored on your terminal equipment, which remembers your consent and has a lifespan of one year from its granting. The practical value of installing this specific cookie is to avoid the inconvenience of granting the same consent every time you visit the website.
Obligation of Consent for Storage of Cookies The installation and use of cookies are specifically regulated by paragraph 5 of Article 4 of Law 3471/2006 (which transposed Directive 2002/58/EC into Greek legal order), according to which, the installation and use of the cookie are allowed only with the user’s consent, after clear and extensive information about this installation, the purpose of processing, the exercise of the right of access, and any recipients of the data. This consent may be given through appropriate settings in the web browser or through another application.
Consent from the Visitor Given that the Google Analytics 4 cookies are third-party as far as our website is concerned and do not fall as traffic analysis cookies under the exception of paragraph 5 of Article 4 of Law 3471/2006, we take the visitor’s consent before storing cookies on their terminal equipment. The user has the ability at any time to delete the cookies that this page has stored in their browser through its settings.
Specifically, the website uses a special plugin, which prevents cookies from being stored on the visitor’s terminal equipment if consent is not first obtained through the pressing of an acceptance button. Next to the acceptance button, there is a link that leads to the present Cookie Use Policy of the website, where the user can read all the necessary information, which will facilitate them in deciding whether to grant consent to accept cookies or not.
Control and Deletion of Cookies You can control and/or delete cookies according to your wishes. Details can be found here: www.aboutcookies.org. You can delete all cookies that are already on your computer, as well as configure most browsers in a way that does not allow the installation of cookies. However, in this case, you may need to adjust certain preferences yourself each time you visit a website, and some services may not function.